TRAINER TERMINAL / ORDER SYSTEM

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Choose a collector Poké Ball from The Vault to begin your order.

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◆ SECURE ORDER PROTOCOL

ORDER & DELIVERY PROTECTION

A direct, human-confirmed order process from our Hamilton workshop to your door.

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01

SECURE CARD PAYMENT

Payment is completed on Stripe's secure checkout. South America 3D Lab never receives or stores your card details.

02

VERIFIED PAYMENT

We verify the Checkout Session directly with Stripe and record the order only after payment succeeds.

03

ONE PACKAGE CHARGE

Shipping is charged once per package—not once for every Poké Ball added to your cart.

04

DIRECT DELIVERY SUPPORT

If there is an issue with your delivery, contact South America 3D Lab directly so we can review it with you.

05

BUYER CONFIDENCE

IF IT ARRIVES DAMAGED, FAULTY OR NOT AS ORDERED, WE WILL MAKE IT RIGHT.

Contact us as soon as possible with your order details and clear photos. We will assess the issue directly and arrange the appropriate repair, replacement or refund in line with New Zealand consumer guarantees.

Change-of-mind returns are not automatic and must be discussed with us before anything is sent back. This does not limit your rights under the Consumer Guarantees Act.
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